The Civil War quest line has quite a few bugs, so it's not surprising that you've ran into issues. However, they're normally very easy to solve using the setstage command so long as you're willing to bypass a bit of role-playing. The fact that you've already tried setstage without success is a bit worrying; it may indicate that you've caused some issues with previous commands that weren't apparent until now. Completequest shouldn't ever be used. It's a buggy command and it's hard to ever be sure what's going on with it. Sometimes it works, sometimes it just updates the journal (hence your "Completed" pop-up) without actually changing anything else. Setstage is a better alternative. What stage of Jagged Crown were you supposed to be at prior to doing completequest? I'm assuming resetquest put you at stage 0 -- i.e. "I've decided to help the Stormcloaks drive the Empire out of Skyrim. I should talk to Galmar Stone-Fist to get my first assignment." -- but did you successfully do anything after that? Assuming 1) you haven't saved your game since trying completequest, and 2) that you have the crown in your possession, try the following. setstage CW02B 180Alternatively, try the following two commands in succession... resetquest CW02Bsetstage CW02B 30 Let me know what happens (if anything).