I've found 3 bugs related to this quest, you'll have to determine which fits your specific case since the causes are different: [*]If you have already captured Odahviing in Dragonsreach, you won't have the option to give him the message. Finishing the game and returning to talk to him fixes this. [*]Note: This may only apply if Odahviing is still trapped IN Dragonsreach. I believe by "finish the game" it just means "complete the main quest." [*]If you have started the quest Season Unending then there is no option for talking with the Jarl. There are only the dialog options for setting up the trap to capture Odahviing. There is currently no known fix other than to complete the game and return afterwords. ~Ps3/360/PC [*]I believe this will be fixed in the upcoming 1.4 patch. It's still in development, but should be released soonish. http://eldersouls.com/topic/161-skyrim-patch-14-release-notes/ for more information. [*]If you join the Stormcloaks and deliver the Jagged Crown to Ulfric and HAVE NOT finished "Before the Storm," Jarl Balgruuf will not speak to you until you finish Dragon's Rising, and you cannot deliver the Axe from Ulfric. Also, Irileth and the Whiterun soldiers wil disappear, leaving you to kill the Dragon on your own in Dragon's rising. The guards will appear shortly after you kill the dragon. Go through the dialogue with Balgruuf about being a dragonborn, then he will be able to receive the axe. I added my notes as a sub-bullet to each message. ______ You should consider creating an account here. It comes with several benefits, and also makes it much easier for you to post questions and answers. It's completely free!