kaidanfanlava Posted January 23, 2015 Report Share Posted January 23, 2015 I have been receiving this problem for the past 3 days and now this is pissing me off to an unimaginable extent. I purchased the Imperial Edition a month ago, and started my subscription just right now- 2 days ago. Firstly, after downloading the game through Steam, the launcher opens. okay, so it starts downloading. Afterwards, it gets stuck on 3% for 4 HOURS. So then, I resolve this issue, will a couple of more freezes coming in. Everything is fine because I'm really excited to play. THEN, the game finally finishes downloading. Updates, and core-game is finishes, and I press the play button. Black screen appears for 3 seconds, and ERROR MESSAGE is received. "We're sorry but the Elder Scrolls Online has quit unexpectedly". So I do a little research, and after reading about 200 posts off various forums, I've tried; EVERY. POSSIBLE. THING. I ran the game as admin, updated my DirectX, updated my drivers, repaired the whole game, checked for updates, changed the script .txt file in documents- and now the same message is coming again and again. I am so sick and tired of this. Can someone PLEASE tell me a solution, I am DYING over here, that's like 70$ gone down the drain. PLEASE HELP ME I BEG YOU. HERE ARE DETAILS DISPLAYED AT CRASH INFO.: Code: ==================================================================== eso encountered a fatal error. (Error 11) Description: Client Fatal Error ==================================================================== [reporter] version = 0.01 [extra] ProductName = eso Version = eso.live.1.5.7.1103452 branch = live client.executablebits = 32 client.mode = startup client.renderertype = D3D11 client.session_start_timestamp = 2015-01-23T16:39:03.801Z client.timestamp = 2015-01-23T16:39:06.504Z -frme 0- computer.name = THEARK computer.user = hamza_000 cpu.arch = 0 cpu.count = 8 cpu.level = 6 cpu.type = 586 data.depotid = 4000 data.dir = H:/Games/Steam/steamapps/common/Zenimax Online/The Elder Scroll data.syncm = databuild data.version = 0.win.0.live.1052206 exe.buildnum = 1103452 exe.opt = release exe.reltype = public exe.type = client fe.code = 11 fe.descrip = Client Fatal Error gfx.description = 9.18.13.4725 gfx.deviceid = 4993.275976414.162 gfx.driver = NVIDIA GeForce GTX 750 gfx.vendorid = 4318 mem.physical = 8158 os.osbits = 64 os.platform = windows os.version = 6.2.9200. ptime = 0 reportfield.ver = 3 version.major = 1 version.patch = 5 version.subpatch = 7 Quote Link to comment Share on other sites More sharing options...
David Posted January 23, 2015 Report Share Posted January 23, 2015 Honestly, I'm not sure what else you can try. You should contact the official customer support via email or phone. They should be able to help you. Quote Link to comment Share on other sites More sharing options...
kaidanfanlava Posted January 23, 2015 Author Report Share Posted January 23, 2015 ^ Contacted them 54135433213 times idk what they're doing. Quote Link to comment Share on other sites More sharing options...
David Posted January 23, 2015 Report Share Posted January 23, 2015 Have you tried completely uninstalling the game and then reinstalling? Quote Link to comment Share on other sites More sharing options...
Francis Posted January 24, 2015 Report Share Posted January 24, 2015 I'll try giving you some suggestions rapid-fire-like. See if any of these seem likely. No extra hard drive space.Firewall.Virus.Antivirus.Your hard drive is full of bad sectors.Must be run as administrator.ESO folder in Documents needs to be deleted. And, of course, what David said. But quite honestly, my best advice to you would be to cut your losses, don't fund Zenimax, and go camping. Quote Link to comment Share on other sites More sharing options...
Guest fumanchu4u Posted June 10, 2015 Report Share Posted June 10, 2015 did you fix it, I am in the same hell, how did you do it? PLEASE Quote Link to comment Share on other sites More sharing options...
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